California Public Records Act  

Request Copies of Reports or other Documents

Request copies or other documents through the City PRA Portal.

The Records Bureau is a vital function of the Palm Springs Police Department in providing service to the community at the Front Desk and by telephone. In addition to assisting the general public, the Records Bureau personnel assist sworn personnel with report management and CLETS entries.

The California Law Enforcement Telecommunication System (CLETS) is crucial to the day-to-day operations of the Records Bureau. All personnel must be CLETS certified every two years. The CLETS system must be monitored 24 hours a day and maintains vital records for stolen/stored vehicles, missing persons, missing property, and want/warrant information.

Most hard copy reports are retained for 5 years, while some are retained on a permanent basis. Records personnel also enter data into the Records Management System (RMS) including crime reports, traffic collisions, vehicle entries, missing persons, court arrest packets, and traffic cites.

The Front Desk handles all lobby traffic, which includes: releasing reports, releasing stored/impounded/recovered vehicles, entering counter reports with dispatch to have an officer respond, checking in for fingerprinting/registrants/vendors/ticket sign-offs, repossession receipts, and answering questions over the phone.

The Records Bureau has a total of 8 employees - 1 Police Services Manager, 1 Records Supervisor, 6 Police Services Officers. 

Police Services Manager Heather Topliff (760) 323 - 8116 ext. 8124

Records Supervisor Stephanie Green (760) 323 - 8116 ext. 8542

Front Desk Hours:

Monday through Thursday / 8 am - 5 pm 
Friday, Saturday and Sunday / Closed 
Closed all Holidays

Fees for Reports:

Traffic/Criminal Reports: 11 cents per page
Event Record: 11 cents per page

Fingerprinting Info: 

Live Scan fingerprinting is done on Thursdays between 1:00 pm - 3:00 pm by appointment only by calling (760) 323-8116 ext: 8159. Registrants need to make an appointment for processing.

Cite Sign-Offs:

Once signed in at the Front Desk, Police Services Officers are called in to sign off citations. PSPD signs off citations for PSPD citations only, or for outside agency citations if you are a resident of Palm Springs only. 

Traffic Collision Reports:

Traffic Collision reports take about 10 working days to process before a copy is available. These are processed in the Records Department. (760) 323-8116 ext. 8159.

For questions or assistance, please contact (760) 323-8116 ext. 8159.